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2015
January
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Feedback on Fundraiser Caller Performance
Feedback on Fundraiser Caller Performance
Fundraiser Caller Performance
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Hi,
You are invited to participate in our survey Feedback on Fundraiser Caller Performance. It will take approximately 5 minutes to complete the questionnaire. The survey consists of 6 questions. Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions about the telephonic conversation from WashU Call Center.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Elakshi at 314-000-0000 or by email at
[email protected]
. Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
I Agree
What is your gender?
Male
Female
How are you associated with WashU university?
Alumni
Parent
Friends
How often do you get a call from WashU Calling Center?
Weekly
Monthly
Quarterly
Annually
Please rate the performance of the Caller:
Polite and Friendly
Knowledge (Answered your questions)
Conversation Skills
English Proficiency
Did you make a contribution to the Annual Fund this fiscal year?
Yes
No
Are there any Comments/Suggestions that can make our performance better:
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