This free survey is powered by
  1. Surveys
  2. 2016
  3. February
  4. F
  5. Ferry Input V 1.0
0%
Exit Survey
 
 
Hello:
You are invited to participate in this survey about the Lasqueti Island Ferry Service. The survey is being conducted by the Lasqueti Island Community Association (LCA) Ferry Committee.

We are trying to reach as many people as possible who are users of the Lasqueti Island ferry service. Please share this link with others you know who use this ferry service.

The results of the survey will be published on the https://www.lasqueti.ca. Moreover the results of this survey will serve as the foundation of a public forum the the LCA will host later this spring. This process will allow a wide range of ferry users shape the discussion that the Ferry Committee will have with the contractor (Western Pacific Marine) and B.C. Ferries.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. It will take approximately ten minutes to complete the questionnaire.

Thank you very much for your time and support. Please start with the survey now by clicking on the Next button below.
 
 
How satisfied are you with the following:
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied
Service
Schedule
Communication from company
Communication from ferry committee
Availability of space for your personal freight and baggage
Professionalism
 
 
 
Please add any comments you'd like regarding the questions above.
   
 
 
 
How often do you ride the ferry?
 
Weekly
 
A few times a month
 
Once a month
 
Every few months
 
Very infrequently
 
Other

 
 
 
When do you use the ferry service? (Select all that apply)?
 
All year round
 
Winter
 
Spring
 
Summer
 
Fall

 
 
 
Where do you reside?
 
On Lasqueti full time
 
On Vancouver Island
 
Elsewhere in Canada
 
The US
 
Other
 
 
 
Which areas of the ferry service/experience should have the highest priority for improvement?
Very High Priority Somewhat Important Neutral Low Priority Works Fine Now
Safety
Cleanliness
Heating, ventilation and cooling
Seating
Washrooms
Freight management
Boarding pass distribution
Handicap/Wheelchair access
 
 
 
Are their other aspects of the ferry service/experience that you think need addressing?
   
 
 
Over the past year how frequently have you, your immediate family members or guests experienced the following
Not at all Once 2 - 5 times Greater than 5 times
Left behind due to an overload
Missed leaving Lasqueti due to weather
Missed returning to Lasqueti due to weather
Missed leaving or returning to Lasqueti due to non-weather related service interruptions.
Found no place to store personal freight or baggage
Been concerned about safety
 
 
 
Please add your comments regarding the topics above.
   
 
 
How much does the cost of the ferry affect your decisions concerning travel for
Very Little I have to consider the cost I have to limit my use for this purpose I can't afford it
Health Care
Supplies
Recreation
Family matters
Education
Career
 
 
 
Please add any other suggestions or concerns you have regarding the ferry service