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Surveys
2017
March
F
Flying
Flying
0%
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How often do you fly intercontinental?
Weekly
Monthly
Quarterly
Annually
Never
Do you order special meals when flying?
Yes, always
Yes, sometimes
No, never
Why do you order special meals?
I am a vegan/vegetarian.
I usually don't like the served food.
I have allergies.
I want my meals prior to others.
If you have allergies, what kind of allergies do you have?
Nuts
Gluten
Fruits
Lactose
Other
How satisfied are you with the following:
1 star: not satisfied, 5 stars: satisfied.
Normal meals
Special meal options
Special meal tasting
How satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Cabin crew
Information on board
Punctuality
Customer Service
How satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Website
Customer Service
Overall
How often do you complain when you are not satisfied?
Always
Often
Sometimes
Occasional
Never
Why do you complain?
How safe do you feel while flying?
Feeling
Very safe
Safe
Not quite safe
Unsafe
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