Food court waiting lines

Which faculty do you belong to?

Engineering

Humanities and Education

Medical Sciences

Social Sciences

Food and Agriculture

Law

Science and Technology

Which of the following restaurants has the longest waiting lines based on your experience between the hours of 11:30 am to 1:00 pm?

KFC

Subway

Mario’s

Boomers

Based on your selection above which of the following measure do you think that food outlet can implement to reduce waiting lines?

More Cashiers/ Servers

Specific Cashiers (E.g. One cashier for specials only, another for purchases above $40 etc.)

Faster Service

Other

Which of the following restaurants do you prefer to purchase from during the hours of 11:30am to 1:00pm?

KFC

Subway

Mario’s

Boomers

What is the main reason for your selection of the above restaurant?

Specials Offered (E.g. $20 Specials, Meal/Combo Offers, etc.)

Shorter Waiting Lines

Fast Service

Satisfy a Craving

Other

Would the length of a long waiting line change your mind from purchasing form a food outlet?

Yes

No

Would the length of a short waiting line persuade you to purchase from a food outlet?

Yes

No

If a waiting line is long because the servers are moving slowly would you leave the line after waiting for some time or would you stay and wait your turn?

Yes I would stay in the line and wait since I’m already there

No I would not stay in the line

Which of the following restaurants would you still purchase from between the hours of 11:30am to 1:00pm despite external factors like long waiting lines, slow service etc.?

KFC

Subway

Mario’s

Boomers

Based on your selection above, what is the reason for you continuing to purchase from that outlet despite external factors?