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Surveys
2015
October
F
Formal Report
Formal Report
0%
Exit Survey
How often do you feel you must work more than 40 hours a week because there is not enough employees staffed?
Weekly
Monthly
Quarterly
Annually
How satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Customer Wait Time
Scheduling
Flexibility
Overall
If another employee were to be hired you would:
Relieved because the store needs the help
Concerned for competition
Concerned because you feel your job is in jeopardy
It would not effect you
Annually
How many open stations are available a day?
1
2
3
4
True/False If another employee were to be hired, there would be no problem because there is plenty of work to be done
True
False
What type of financial situation do you feel our office is in?
Poor
ok
Good
Great
Do you feel that your store is
exceeding its goals
hitting its goals
barley sliding by
not hitting its goals
Your stores customers are mostly angry because of
Poor customer service
Long wait times
Poor cellular service
Overly high bills
If another employee were to be hired which of the following would happen?
Customer wait times would decrease
Customer satisfaction would increase
Customer service would increase
Employee job satisfaction would increase
All of the above
True/False Customer retention would increase if another Spring employee were hired
True
False
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