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2012
January
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FPI IT Helpdesk Employee Satisfaction Survey
FPI IT Helpdesk Employee Satisfaction Survey
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Hello:
Thank you for participating in this Employee Satisfaction Survey. It will take approximately 10 minutes to complete the questionnaire.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. There is no risk associated with providing information through this survey. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Abisola Olaseinde-Karim at (443) 285-9447 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
I have the tools, resources, materials, computers, and information I need to do my job effectively.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
There are enough people in my work group to handle the existing workload.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
I have the authority to make decisions that affect my job and supporting customers.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
There is good cooperation and communication in my work group to work as a team and get the job done
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
I receive adequate training to get my job effectively
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
My work group almost always meets our deadlines and achieves our goals.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
My work group provides products and services that meet or exceed our customers' expectations
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
I would want to be a customer of this work group.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
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