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  1. Surveys
  2. 2013
  3. December
  4. F
  5. Fresh Start Solution Program
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Exit Survey
 
 
Hello:

You are invited to participate in our Fresh Start Solution Program Satisfaction survey. We are conducting this survey to obtain your feedback about your participation in the Fresh Start Solution Program.

Your participation in this study is completely voluntary and your survey responses will be strictly confidential.

Overall responses to this survey will be used to to review the materials and information we provide to new customers who choose to participate in our Program.

If you have questions at any time about the survey or the procedures, you may contact Tyler Keller at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
Which Fresh Start Solution Program features were most important to you?
Very Important Important Nuetral Not important
A Good Option for Resolving my Debt
Monthly Payments to Qualify
Reward of a Debt Reduction Credit
Bonus of Qualifying for a Credit Card
 
 
Please tell us how you feel about the following statements:
Stronlgy Agree Some What Agree Not Sure Disagree Strongly Disagree
I knew that I needed to make monthly Payments to Qualify for the Debt Reduction Credit and Credit Card.
The monthly payments were affordable to me.
I was treated with respect by Jefferson Capital representatives.
I knew what my credit line would be before I received the card.
I knew that my remaining balance would transfer to my new card.
 
 
Please tell us what you thought about the written material provided to you while you participated in the Program:
Very Helpful in Understanding How the Program Works Somewhat Helpful Ok Confusing Not Applicable Do Not Remember
Initial Offer Letter
Summary of Terms
Welcome Letter
In Program Monthly Statements
Fresh Start Solution Program Website
 
 
How satisfied are you with the following:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied Not Applicable
The Time It Took to Receive Your Credit Card.
The Process of Activating Your Card.
Registering Your Card at myccpay.com.
 
 
 
* Overall how satisfied are you with the Fresh Start Solution Program?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied