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  1. Surveys
  2. 2013
  3. March
  4. F
  5. FY2013 Telephone Reassurance
0%
 
 
What agency provides Telephone Reassurance?
 
Highlands
 
Jewish
 
MPCAA-Bullitt
 
MPCAA-Shelby
 
MPCAA-Spencer
 
TCCAA-Oldham
 
TCCAA-Henry
 
TCCAA-Trimble
 
Louisville Metro Government
 
 
 
Age
 
60-64
 
65-69
 
70-74
 
75-79
 
80-84
 
85-89
 
90 and Over
 
 
 
Gender
 
Female
 
Male
 
 
 
Race
 
Black/African American
 
White
 
Hispanic
 
Asian
 
American Indian
 
Native Hawaiian/Pacific Islander
 
Other
 
 
 
 
How long have you been getting reassuring telephone calls?
 
Less than 1 month
 
1-3 months
 
More than 3 months
 
 
 
How satisfied are you with the time the call is made?
 
Very Satisfied
 
Satisfied
 
Dissatisfied
 
 
 
How often do you miss the telephone call because you have a schedule conflict?
 
Once monthly
 
2-3 monthly
 
Never
 
1 time weekly
 
2-4 times weekly
 
 
 
How would you rate the friendliness and courtesy of the people who call?
 
Excellent
 
Very Good
 
Good
 
Fair
 
Poor
 
 
 
Overall, how would you rate the telephone service?
 
Excellent
 
Very Good
 
Good
 
Fair
 
Poor
 
 
 
How often do you see friends, relatives, and neighbors?
 
Daily
 
3-5 times weekly
 
Less than once a week
 
 
 
Additional Comments
   
 
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