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GA Research conducts a post-project evaluation survey with clients as part of our process of continual improvement and AS IS0 20252:2007 requirements.


It would be greatly appreciated if you could spend a few minutes filling in this online survey to provide us with some honest and constructive feedback on the congestion research conducted for VicRoads.


The findings of this survey are attributable and will go directly to GA Research CEO Sue Vercoe. They may also be discussed internally as appropriate.

 
 
If you would prefer to give verbal feedback we can arrange for Sue Vercoe to call you to discuss. If you are happy to proceed with the survey now, please indicate below.


 
Proceed with survey now
 
Prefer to give verbal feedback
 
 
 
We will arrange for Sue Vercoe to call you to discuss your experience. Please leave your name and contact number below.
 
 
Name:
   
Preferred Contact Number:
   
 
 
 
Q1. Overall, how satisfied are you with the work completed by GA Research using a scale of 0 to 10, where 0 is not at all satisfied and 10 is extremely satisfied?

0 1 2 3 4 5 6 7 8 9
10
 
 
 
Q2. What are your reasons for giving that rating?


   
 
 
Q3. How would you rate GA Research for its performance on the following aspects? Please use a scale of 0 to 10, where 0 is very poor and 10 is excellent?


Very Poor
0

1

2

3

4

5

6

7

8

9
Excellent
10
Not Applicable
Developing an appropriate methodology for the project

The knowledge and experience of the team in the project area

The professionalism with which the research was conducted

The experience of working with the team

The overall skill and competence of the team carrying out the research

Delivering research that appropriately addressed the agreed objectives

The quality of the written report

The quality of the presentation

Producing meaningful insights and actionable recommendations

Working within the required time frames

Delivering the project within the agreed budget

Value for money

 
 
 
Q4. We would welcome any suggestions you may have on how GA Research could have improved the quality of its services on this project.


   
 
 
 
Q5. Have you ever recommended GA Research to others?


 
Yes
 
No
 
 
 
Q6. Would you recommend GA Research to others in the future?


 
Definitely would
 
Probably would
 
Might or might not
 
Probably wouldn’t
 
Definitely wouldn’t
 
 
 
Q7. What makes you say that?


   
 
Please contact [email protected]
if you have any questions regarding this survey.
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