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General Insurance Survey 2011

The Assurant Intermediary General Insurance Survey, in partnership with Mortgage Introducer
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As part of an annual barometer of broker attitudes to General Insurance, Assurant Intermediary has this year partnered with Mortgage Introducer to survey UK brokers and report the findings exclusively in December in Mortgage Introducer magazine.

The survey should take no more than 5 minutes to complete and your responses will be anonymous.

As a thank you for finishing the survey you will be entered into a prize draw to win one of three i-pod Touches!

Please start the survey now by clicking on the Continue button below.
 
 
 
Are you
 
Directly authorised
 
Appointed represeantative
 
Registered individual

 
 
 
Which of the following best describes your business?
 
Single tie
 
Limited panel
 
Full market offering

 
 
 
How important are General Insurance products to your business?
 
Very important
 
Quite important
 
Not important
 
 
 
Is the sale of General Insurance products likely to be more or less important to your business in the future?
 
More
 
Less
 
Same
 
 
Which of the following products do you currently offer, and of those you don’t offer which would you be willing to consider?
Currently offer Willing to consider
Residential Buildings & Contents
Landlord Buildings & Contents
Tenant Contents
Legal Expenses
Rental Protection
Home Emergency
White Goods Warranty
ASU
Income Protection
Critical Illness
Currently offer Willing to consider
Pet Insurance
Travel Insurance
Car Insurance
Life Insurance
Dental Insurance
Identity Theft
Medical Insurance
 
 
 
What prevents you from offering certain GI products?
   
 
 
 
What do you currently see as the biggest challenge to your business as a whole and why?
   
 
 
 
Do you understand the difference between products underwritten at the point of sale and those underwritten at the point of claim?
 
Yes
 
No
 
 
Please rank the following insurers from 1 to 5 with 1 being excellent
Product Price Service
Paymentshield
Select & Protect
Abbey
Halifax
Ceta
3XD
MMS
Assurant
Uinsure
First4Cover
Legal & General
Aviva
Cardif Pinnacle
 
 
Rate the reasons why you would choose to work with a particular insurance provider
very important important not important
Product Competitiveness
Integrated technology
Brand Reputation
Commission Levels
Range of products
Claims Experience
Accuracy and speed of response
Accurancy and speed of commissions paid
IT support
Financial Stability of Insurer
Product Training
Local BDM
 
 
Is the Defaqto rating on Buildings & Contents insurance important to
yes no
You
Your customers
 
 
 
Which of the following sourcing systems do you use?
 
The Source
 
AssureWeb
 
Mortgage Brain
 
Trigold
 
Orbiter
 
Homebuyer

 
 
Please indicate what percentage of your commission is paid and on what basis
initially % on renewal %
Indemnity
Non-indemnity
 
Assurant Intermediary survey in partnership with Mortgage Introducer 2011
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