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Surveys
2015
February
G
General Survey
General Survey
0%
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How long have you used our products?
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
How frequently do you purchase from us?
Every day
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
How would you rate your level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How would you rate your overall level of satisfaction with us?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
Comment:
How do we rate in comparison to other companies that offer the same products?
Much higher
Somewhat higher
Same
Somewhat lower
Much lower
Don't know
Have you ever recommended us to others?
No, never recommended
Have recommended once or twice
Have recommended several times
How likely are you to continue using our products?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely are you to continue doing business with us?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely you would recommend our products to a friend or colleague?
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How helpful is our company with your needs or questions?
Extremely helpful
Very helpful
Moderately helpful
Slightly helpful
Not at all helpful
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