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Surveys
2010
November
G
Growth Through Acquisition in Telecom Industry
Growth Through Acquisition in Telecom Industry
0%
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Company Name
-- Select --
Etisalat
MTN
Zain/Bharti Airtel
Location
-- Select --
Afghanistan
Albania
Algeria
Andorra
Angola
Antigua and Barbuda
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bhutan
Bolivia
Bosnia and Herzegovina
Botswana
Brazil
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Central African Republic
Chad
Chile
China
Colombia
Comoros
Congo
Costa Rica
Croatia
Cuba
Cyprus
Czech Republic
Democratic People's Republic of Korea
Democratic Republic of the Congo
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Fiji
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Greece
Grenada
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hungary
Iceland
India
Indonesia
Iran (Islamic Republic of)
Iraq
Ireland
Israel
Italy
Jamaica
Japan
Jordan
Kazakhstan
Kenya
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libyan Arab Jamahiriya
Liechtenstein
Lithuania
Luxembourg
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Mauritania
Mauritius
Mexico
Micronesia (Federated States of)
Monaco
Mongolia
Morocco
Mozambique
Myanmar
Namibia
Nepal
Netherlands
New Zealand
Nicaragua
Niger
Nigeria
Norway
Oman
Pakistan
Palau
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Qatar
Republic of Korea
Republic of Moldova
Romania
Russian Federation
Rwanda
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
Spain
Sri Lanka
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syrian Arab Republic
Taiwan
Tajikistan
Thailand
Togo
Trinidad and Tobago
Tunisia
Turkey
Turkmenistan
Uganda
Ukraine
United Arab Emirates
United Kingdom of Great Britain and Northern Ireland
United Republic of Tanzania
United States of America
Uruguay
Uzbekistan
Vanuatu
Venezuela
Viet Nam
Yemen
Yugoslavia
Zambia
Zimbabwe
Department
-- Select --
Engineering/Network
Finance
Information Systems
Human resources
Marketing
Sales
Corporate services
Others
Position
-- Select --
Group Executive
Regional Executive
Country Executive
General Manager
Senior Manager
Manager
Others
Working expereince
-- Select --
0-5 years
5-10 years
10-11 years
11-15 years
15-20 years
20-30 years
30+ years
1. What are the objectives of Acquisition?
Looking at the Merger and acquisition in the telecom industry, how important are the following acquisition objectives? Please assign scores to the following:
Not at all important
Not very important
Fairly important
Very important
Extremely important
Increase speed of growth and performance of the company
Increase customer base by extending products and services
Capitalize on economies of scale to maximize cost saving by merging the two companies
Achieve personal goal of the company’s executives (CEO, CFO etc)
Utilize diversified resources to create distinctive capabilities
2(a). Key indicators for evaluating post merger and acquisition performance - Financial Perspectives.
How relevant are the following in determining post-acquisition performance in the Telecom industry? Please assign scores to the following:
Not at all important
Not very important
Fairly important
Very important
Extremely important
Total revenue
Accounting profits
Stock returns – Earning per share
Return on investment
Reduction in operational cost
2(b). Key Indicators for evaluating post merger and acquisition performance - Customer perspective
How relevant are the following in determining post-acquisition performance in the Telecom industry? Please assign scores to the following:
Not at all important
Not very important
Fairly important
Very important
Extremely important
Customer satisfaction
Market share
New subscribers acquisition
New products and services
Subscribers retention
2
(c). Key Indicators for evaluating post merger and acquisition performance - Internal process perpective
How relevant are the following in determining post-acquisition performance in the Telecom industry? Please assign scores to the followin:
Not at all important
Not very important
Fairly important
Very important
Extremely important
Developing a post-acquisition strategy and establish an integration plan
Establish effective communication plan to all employees
Crossbreeding management staff into the target company
Developing procedures for harmonizing tools, practices, processes, and languages
Create proper internal systems for transferring competencies and assets between the two companies
2(d). Key Indicators for evaluating post merger and acquisition performance -People, learning and growth perspective
How relevant are the following in determining post-acquisition performance in the Telecom industry? Please assign scores to the following:
Not at all important
Not very important
Fairly important
Very important
Extremely important
Retain key employees and link compensation to performance
Harmonize performance (appraisal) measurement systems
Indentify training needs and establish development programs
Understand the cultural systems and establish common organizational culture
Develop and integrate common information system network
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