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  1. Surveys
  2. 2017
  3. June
  4. G
  5. Guest Experience
0%
Exit Survey
 
YOUR RESERVATION
Yes No N/A
If booked directly was it handled promptly and efficiently?
Did you use our Concierge Services?
 
 
YOUR ACCOMMODATION
Yes No Needs Improvement
Was it clean and fresh on arrival?
Was the kitchen adequately equipped?
Was it well maintained in general?
Was the accommodation described accurately on our website?
 
 
OUR SERVICES ON SITE
Yes No Needs Improvement N/A
Was the housekeeper efficient and discreet?
If you experienced any maintenance issues were they acknowledged and rectified promptly?
Did our villa representative contact you during your stay to check all was well?
 
 
GLITTER BAY COMMUNAL FACILITIES (not controlled by BVS)
Yes No Needs Improvement Did not use
Were the grounds and gardens well maintained throughout?
Did you experience good service at the bar and snack bar?
Was the quality of drinks and food satisfactory?
Were the Concierge staff attentive to your needs?
Were security staff visible and acknowledging at the entrance and on the property in general?
Was the fitness room adequate?
Were the tennis courts well maintained?
Were the pools and deck areas clean and inviting?
Were the buildings, stairwells and landings clean and fresh?
Were you satisfied with the assigned beach chair policy?
Was the beach area cleaned and raked daily?
 
 
SATISFACTION LEVEL
Very Dissatisfied Not Satisfied Neutral Satisfied Very Satisfied N/A
Overall services of Barbados Villa Services management and staff
Overall services of communal management and staff
 
 
 
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