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Greetings from Richmonde Hotels & Resorts!

Thank you for choosing to stay with us. We truly appreciate your patronage and we hope you find our facilities and services to your satisfaction.

In our effort to learn more about our guests' travel behaviour and needs, we would like to invite you to participate in a short survey. This is completely voluntary but your inputs would greatly help us identify areas for enhancement to address our guests' ever changing hotel requirements.

Your survey responses will be strictly confidential and data from this questionnaire will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact the undersigned at (632) 638-7777 or by email at the email address specified below.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

Sincerely yours,

Ruby Manuel
Sales Executive
[email protected]
www.richmondehotels.com.ph
 
 
 
 
What was your reason for staying at Richmonde Hotel?
 
Business
 
Leisure
 
Other
 
 
 
 
How did you make your hotel booking?
 
Local company in the Philippines
 
Hotel Website
 
On-line Travel Agency
 
Other
 
 
 
 
What are your top 3 considerations in choosing a hotel?
 
Location
 
Hotel Brand
 
Rate
 
Service
 
Comfortable Bed
 
Restaurant/Bar
 
Quality of Food
 
Gym
 
Swimming Pool
 
Lounge area for working
 
Other
 

 
 
 
Is it your first time to travel to Manila?
 
Yes
 
No
 
 
 
How frequently do you travel to Manila?
 
First-time
 
Weekly
 
Monthly
 
Quarterly
 
Other
 
 
 
 
Do you work in your room?
 
Yes
 
No
 
 
 
Where do you hold meetings?
 
In your company's office
 
In client's office
 
In the hotel lobby/restaurant
 
In the business center
 
Other
 
 
 
 
When staying in hotels, what do you usually do after 5pm or during your free time?
 
Go out and dine/explore the city
 
Stay in the room and order room service
 
Visit the mall
 
Work out in the gym
 
Swim in the hotel pool
 
Dine at the hotel's restaurants
 
Unwind at the hotel bar
 
Other
 
 
 
 
What are the facilities and services you use in a hotel (select all that apply)?
 
Wi-fi
 
Restaurant
 
Bar
 
Room Service
 
Gym
 
Pool
 
Lounge
 
Business Center
 
Laundry
 
Car Service
 
Other