Guest Survey 2011 | QuestionPro

Please enter the code from the invitation you received:

How many times have you taken a tour of Ten Chimneys?

1

2

3 or more

I have not yet taken a tour.

Thinking about your visit in Fall of 2010, how many people in your party were in each of the following age groups:

	Number
12-19

20-29

30-39

40-49

50-59

60-69

70-79

80 or over

Don’t know/decline to respond

* Prior to your visit, had you ever seen advertisements for Ten Chimneys in any of these places?

Did you make a phone reservation prior to your visit to Ten Chimneys?

Yes

No

Don’t know/don’t remember

Did you shop in the museum store during your visit to Ten Chimneys?

Yes

No

Don’t know/don’t remember

* Did any guest in your party use one of the following discounts?

RSVP coupon (comes in a pack of postcards in the mail)

Other coupon

Groupon (comes in a Groupon email and is purchased online)

AAA

None of these

Don’t know

[If Groupon] You mentioned that someone in your party used a Groupon.

How familiar were you with Ten Chimneys prior to learning about the Groupon offer?

Please tell us how much you agree or disagree with each of the following statements about your experience at Ten Chimneys.

The scheduling process for my tour was problem-free. (Please skip this question if you weren’t involved in scheduling your tour.)

The tour experience exceeded my expectations.