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Hello:

You are invited to participate in our survey [Project Description Here]. In this survey, approximately [Approximate Respondents] people will be asked to complete a survey that asks questions about [General Survey Process]. It will take approximately [Approximate Time] minutes to complete the questionnaire.


Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.


Your survey responses will be stricly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Name of Survey Researcher] at [Phone Number] or by email at the email address specified below.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.


 

If available, would you use an online system to schedule an appointment?
 
Yes
 
No
 
 

Would you visit the Health Center again (or for a first time)?
 
Yes
 
No
 
Unsure
 
 

Did you have confidence in the medical staff that you interacted with?
 
Yes, definitely
 
Yes, to some extent
 
No
 

Did you have trust in the medical staff that you interacted with?
 
Yes, definitely
 
Yes, to some extent
 
No
 
 

Before any treatment(s) did a member of the medical staff explain what would happen?
 
Yes, definitely
 
Yes, to some extent
 
No
 
I didn't need an explanation
 
 

Before any treatment(s) did a member of the medical staff explain any risks in a way you could understand?
 
Yes, definitely
 
Yes, to some extent
 
No
 
I didn't need an explanation
 
 

Please check the type of care you received
in the Health Center during your last visit:
 
Treatment for Illness
 
Treatment for Injury
 
Women's health care (pap smear,pelvic exam, birth control, etc.)
 
Regular Physical Examination (Sports, travel, general health, etc.)
 
Immunization
 
Laboratory Test
 
Mental Health Issues
 
Sexual Health
 
Nutritionist / Dietitian / Body Image
 
Other
 

 
 

Please rate your overall satisfaction with services that you have received from the Health Center:
 
Very Satisfied
 
Somewhat Satisfied
 
Unsure
 
Somewhat Dissatisfied
 
Very Dissatisfied
 
Did not use services
 
 

How long did you have to wait to be seen?
 
Seen on time, or early
 
Waited up to 5 minutes
 
Waited 6-15 minutes
 
Waited 16-30 minutes
 
Waited 31-60 minutes
 
Waited more than one hour but no more than 2 hours
 
Waited more than 2 hours
 
 

In your opinion, how clean was the Health Center?
 
Very clean
 
Fairly clean
 
Not very clean
 
Not at all clean
 
Can't say
 
 

During your visit with whom did you interact? (check all that apply)
 
Doctor
 
Nurse Practitioner
 
Nurse
 
Dietician
 
Lab Technician
 
Secretary / Receptionist
 
Other
 

 
 

If you had important questions during your visit at the Health Center, did you receive answers that you could understand?
 
Yes, definitely
 
Yes, to some extent
 
No
 
I did not need to ask
 
I did not have an opportunity to ask
 
 

While you were in the Health Center, how much information or treatment was given to you?
 
Not enough
 
Right amount
 
Too much
 
I was not given any information about my treatment or condition
 
Not applicable
 
 

Were you involved as much as you wanted to be in decisions about your care and treatment?
 
Yes, definitely
 
Yes, to some extent
 
No
 
 

College Classification:
 
First Year
 
Second
 
Third
 
Fourth
 
Fifth (or more)
 
 

Gender (select one):
 
Male
 
Female
 
Transgender
 
 

Which of the following best describes your current housing situation?
 
Residential Student (living in on-campus housing)
 
Commuter Student (living with family)
 
Commuter Student (not living with family)
 
 

How many times have you used the Health Center in the last year?
 
Did not use
 
1
 
2-3
 
4-6
 
7 or more
 
 
 
If not, what was not provided that you thought you needed?
   
 
 

Racial / Ethnic Categories (select one):
 
African American
 
Asian American/Pacific Islander
 
Latino/Hispanic
 
European American/Caucasian
 
Native American
 
Other ____________________
 
 
 
Your age at the date of last birthday
   
 
 

Strongly Agree Agree Neutral Disagree Strongly Disagree No Opinion
Any questions that I had about my treatment were answered appropriately.
I was given insufficient information regarding my condition.
I was included in all discussions about my treatment plan.
The medical staff clearly explained the risks of treatment to me.
My right to privacy was respected by the Health Center staff.
My right to dignity was respected by the Health Center staff.
My right to confidentiality was respected by the Health Center Staff.
I felt confident in the medical staff's abilities.
I felt that I could trust the medical staff.
I felt comfortable in the waiting area in the Health Center.
Should the need for medical attention arise, I would use the Health Center.
I would recommend the Health Center to others.
 
 
 

The Health Center provides many health and wellness services to the college community. Of these services, which ones are you aware of? (check all that apply)
 
HIV / AIDS testing
 
Common Cold / Flu Clinic
 
Sexual Health Workshops
 
Sexually Transmitted Infections (STI) Testing
 
Birth Control / Family Planning
 
Referrals to Local Area Doctors
 
Condoms / Dental Dams
 
Body Image / Healthy Living Workshops
 
Referrals to Independent Off-campus Agencies
 
Other (please specify)
 

 
 

If the Health Center was to provide the following services (listed below) which would you use?
 
24 hour access to the Health Center
 
HIV / AIDS testing
 
Common Cold / Flu Clinic
 
Sexual Health Workshops
 
Sexually Transmitted Infections(STI) Testing
 
Birth Control / Family Planning
 
Referrals to Local Area Doctors Condoms / Dental Dams
 
Body Image / Healthy Living Workshops
 
Referrals to Independent Off-campus Agencies
 
Complete on-campus pharmacy
 
Other (please specify)
 

 
 

The Health Center is committed to meeting the needs of the students. Please rank the following items in order of importance (1) to least important (5) that you consider when visiting the Health Center.
Minimal waiting time for service.
Times that coordinate with my schedule.
Ability to speak with a doctor concerning my treatment.
Ability to speak with someone of my same gender regarding my treatment.
No cost / Low cost medication(s).
 
 

Did you have confidence in the medical staff that you interacted with?
 
Yes, definitely
 
Yes, to some extent
 
No
Please contact [email protected] if you have any questions regarding this survey.
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