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Dear Customer:
As the Quality Manaager of Taringa Turi, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon entitling the bearer to 10% discount at your next visit and is good for 12 months. We hope that you will accept this as a token of our appreciation
Sincerely,
Venus Wootton
Quality Service Manager |
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| In evaluating your most recent customer service experience, was the quality of service you received: |
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| Please describe if there was any particular aspect of the service experience that stood out: | | |
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Customer Service Representative
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| The customer service representative as very courteous. |
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| Which of the following qualities of the service representative stood out (as being superior)? |
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| The customer service representative handled my call quickly. |
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| What would best describe your experience, when you called? |
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| The customer service representative was very knowledgeable. |
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| The waiting time for having my question addressed was satisfactory. |
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| My phone call was quickly transferred to the person who could best assist me: |
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Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.
If you have any comments or concerns about this survey please Contact: -
Taringa Turi
Cochlea Lane
Blenheim
City, State, ZipCode
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| How did you contact customer service? |
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If you called on the phone, how quickly did you get through?
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| If you contacted customer service by fax or email, how long did it take to get a response? |
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