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  1. Surveys
  2. 2013
  3. September
  4. H
  5. Hotel restaurants
0%
Exit Survey
 
 
How would you rate your overall level of satisfaction with hotel restaurants?
 
Highly dissatisfied
 
Somewhat dissatisfied
 
Neutral
 
Somewhat satisfied
 
Highly satisfied
 
 
 
How likely is it that you would recommend a particular hotel restaurant to a friend or colleague?
 
Very unlikely
 
Somewhat unlikely
 
Neutral
 
Somewhat likely
 
Very likely
 
 
 
How much time did you spend interacting with wait staff?
 
I did not interact with a wait staff
 
Less than 2 minutes
 
Between 2-5 minutes
 
5 minutes or more
 
 
 
How much time did you spend interacting with Management?
 
I did not interact with a management
 
Less than 2 minutes
 
Between 2-5 minutes
 
5 minutes or more
 
 
Please rank your main reasons for selecting a restaurant in order of importance
Important Somewhat important Not important
Atmosphere
Location/View
Quality of food
Menu variety
Food Presentation
Beverage Quality
Wine Selection
Value for the money
Friendly staff
Knowledgeable staff
The crowd
Word of mouth
 
 
Please rate your personal experience with hotel restaurants on the following attributes
Very Poor Poor Neutral Good Excellent
Food
Service
Atmosphere
Overall
 
 
 
Overall, how satisfied were you with your most recent dining experience in a hotel restaurant?
 
Very satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Very dissatisfied
 
 
 
How many times have you dined in a hotel restaurant?
 
1 to 2 times before
 
3 to 5 times before
 
6 or more times before
 
Never

 
 
 
When was the last time you visited a hotel restaurant?
 
Within the last week
 
Within the last month
 
Between2 and 6 months ago
 
Between 6 and 12months ago
 
1 year or more
 
 
 
How likely would you be to dine at the same hotel restaurant again?
 
Very unlikely
 
Somewhat unlikely
 
Neutral
 
Somewhat likely
 
Very likely