How's My Service | QuestionPro

Was your tech responsive?

Yes

No

How did you tech answer to your need?

Phone call

Email

In person

How knowledgeable was he/she?

Sort of know-how

Somewhat

Very

Questionable

Did he/she explain the problem/solution in a language you can understand?

Yes

No

Somewhat

Was the issue resolved?

Yes

No

So-So

If not able to resolve on the spot, did he/she offer a solution?

Yes

No

How often do you conduct surveys?

Weekly

Monthly

Quarterly

Annually