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Welcome to the 2009 IABC Minnesota member survey. The chapter's leadership has put a lot of effort into the design of this survey and plan to utilize the results in decision making for the upcoming year.
The survey should take approximately 10 minutes to complete. Your survey responses will be strictly confidential. Satisfaction Management Systems (SMS) will be the only entity with access to individual responses. Survey data will be reported only in the aggregate to the IABC Minnesota organization.
If you have questions at any time about the survey or the procedures, you may contact Josh Holly at [email protected].
Don’t forget to register for the free networking event at the end of the survey.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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* How long have you been a member of IABC Minnesota? |
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* Choose the communications specialty where you spend most of your time. |
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* What type of organization do you work for? |
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* How would you categorize your level of experience? |
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* Overall, how satisfied are you with your IABC Minnesota membership? |
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| (If you answered somewhat or very satisfied) Help us identify what it is specifically about your membership that contributes most to your satisfaction. | | |
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| IF YOU ARE DISSATISFIED
Help us identify what contributes most to your dissatisfaction. Please be specific. | | |
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* How has your satisfaction with IABC Minnesota changed over the past two years? Would you say your satisfaction level has… |
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* Considering the costs and benefits, how likely are you to recommend membership to a peer or colleague? |
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* How likely are you to renew your membership to IABC Minnesota when it comes time for its next renewal? |
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| IF YOU ARE LIKELY TO RENEW: Why? | | |
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| IF YOU ARE UNLIKELY TO RENEW: What steps do you recommend IABC Minnesota take in order to make your membership valuable enough to renew? | | |
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* How many times in the past year have you volunteered with IABC Minnesota or attended an association event (awards, luncheons, workshops, etc.)? |
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* Please check all member benefits and programs that interest you. |
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* Are there a sufficient number of programs tailored to your professional skill level? |
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* Please help us provide you with topics you’d like to learn more about as we prepare programming for 2009. From the list below, check the FIVE topics you are most interested in. |
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Indicate your agreement with each of the following statements regarding Programming/Service Quality.
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* Overall, how satisfied are you with Minnesota IABC’s programming and services? |
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* How has your satisfaction with the programming and services changed over the past two years? Would you say your satisfaction level has… |
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* How familiar are you with the International resources available to you through IABC Minnesota? |
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* How familiar are you with the volunteer opportunities that exist for IABC Minnesota members? |
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* Within the past two years, have you volunteered with IABC Minnesota? |
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| If yes, tell us about the positive and negative aspects of the experience so we can incorporate those aspects into our efforts to recruit additional volunteers. | | |
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If no, how interested are you in volunteering with IABC Minnesota? |
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* How many times have you been asked to volunteer with IABC Minnesota? |
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| What can IABC Minnesota do to make it more likely that you’ll become or continue to be a volunteer? | | |
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* How would you rate IABC Minnesota’s performance in terms of keeping you informed about upcoming programs and events? |
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How likely are you to learn about upcoming programs and events through each of the following?
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IABC Minnesota is exploring new and alternative ways to communicate with members. Please rate your level of interest in using each of the following as a communication channel with IABC Minnesota.
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If IABC Minnesota was to consolidate the number of communication pieces it uses to communicate with members, which of the following should remain and which could be eliminated?
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Rate your level of agreement with each of the following statements.
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* How would you rate IABC Minnesota’s performance over the past two years compared to previous years in the area of communication? |
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* How are your dues for IABC Minnesota paid? |
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IF YOUR EMPLOYER CONTRIBUTES TO YOUR MEMBERSHIP DUES How likely would you be to remain a member if your employer stopped giving assistance and you had to pay the full cost of membership yourself? |
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* Does your employer see value in your IABC Minnesota membership? |
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| High Importance Question
(IF YOUR EMPLOYER IS NOT SEEING VALUE IN YOUR MEMBERSHIP)
What can IABC Minnesota do to increase your employer’s (or employers in general) perceived value of membership? | | |
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| High Importance Question
(IF YOUR EMPLOYER DOES SEE VALUE IN YOUR MEMBERSHIP)
Help us better understand how or why your employer is seeing value in your IABC Minnesota membership so we can work to replicate that with other employers. | | |
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* What’s your current employment status? |
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* What do you anticipate your employment status to be six months from now? |
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| IABC Minnesota recognizes that the current economic situation is significantly impacting our profession and wants to adapt to our members' changing needs. Is there anything the chapter should be doing differently in 2009 than in previous years? | | |
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