IDM_ Jo Lowe | QuestionPro

Overall, how would you rate the level of service provided by Jo Lowe?

How helpful was Jo in answering your questions regarding workers compensation?

How promptly did Jo return telephone calls or email messages?

How prompt was Jo in resolving your employee workers’ compensation claim issues?

Within 24 hours

Within 48 hours

Within 72 hours

More than 3 days

Did not resolve worker's compensation claim issues

How clear was Jo in explaining the workers compensation claim process?

Very Clear

Clear

Somewhat Clear

Not Clear

Within what timeframe did Jo assist in getting the employee appropriate and timely medical care?

Within 24 hours

Within 48 hours

Within 72 hours

More than 3 days

Did not assist in getting the employee appropriate medical care

Did Jo's attitude and behavior reflect THR’s mission, vision, values and promise?

Consistently modeled mission, vision, values, and promise

Sometimes modeled mission, vision, values, and promise

Rarely modeled mission, vision, values, and promise

Please provide comments on areas that can be improved by Jo Lowe.