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Are you aware of our service?
 
Yes
 
No
 
 
 
How did you hear of it?
 
Friend
 
Colleague/co-worker
 
Family member
 
Yahoo
 
Business-related contact
 
Google
 
Facebook
 
Bing (MSN)
 
Not aware of it
 
Other
 
 
 
 
How interested are you in this service?
 
Very interested
 
Somewhat interested
 
Neutral
 
Somewhat uninterested
 
Very uninterested
 
 
 
How interested are you in the following features of this service? Select all that apply.
 
Lp to CD
 
Cassette To CD
 
Reel To Reel To CD
 
78rpm Or 45rpm to CD
 
Audio Forensics
 
General Audio Restoration
 
Other
 

 
 
 
Which of the following factors would increase your likelihood of purchasing our service? Select all that apply.
 
Better service quality
 
More benefits
 
Better customer service
 
Flexibility in time commitment
 
Discounts
 
Other
 

 
 
 
Are you currently engaged in a similar service with another organization?
 
Yes
 
No
 
Other
 
 
 
 
How often do you use this similar service?
 
Daily
 
Weekly
 
Monthly
 
Quarterly
 
Annually
 
I do not use a similar service
 
 
Please indicate your level of satisfaction with your current service.
Very Dissatisfied Somewhat Dissatisfied Neutral Somewhat Satisfied Very Satisfied
Quality
Price
Turn Around Time
Customer Service
 
 
 
Where do you look for services/business?
 
Yellow Pages
 
Magazine Ads
 
Newspaper Classifieds
 
Google
 
Yahoo
 
Bing
 
Online Classifieds
 
Other
 
 
 
 
What features can we add to our service to better align it with your interests?
   
 
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