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Questions marked with a * are required Exit Survey
 
 
* Gender of respondent
 
Male
 
Female
 
Both
 
Prefer not to say
 
 
 
* How old are you?
 
18-25
 
26-35
 
36-45
 
46-55
 
56-65
 
66+
 
Prefer not to say
 
 
 
* Level of Education
 
Bachelor or equivalent
 
Masters
 
PhD
 
None
 
Prefer not to say
 
 
 
* Over all, how would you rate the quality of MTN customer service experience in Nigeria
 
Excellent
 
Average
 
Neutral
 
Bad
 
Very bad
 
 
 
 
Option 1
 
Option 2
 
 
 
Dear Sir/Ma,
You are invited to participate in my survey [impact of Corporate social responsibility practices in telecommunication sector in Nigeria. A case study of MTN]. In this survey, approximately [273] people will be asked to complete the survey that asks questions about [the satisfaction derive from MTN network and do they think their CSR activities have had any form of impact in the life's of their communities]. It will take approximately [10] minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact [Zainab Ramoni] at [07448818237] or by email at [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.