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2015
January
I
Importance of Security Agency.
Importance of Security Agency.
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Good day! I am Carmela I. Gonzales Cheng, a Marketing Management major from St. Scholastica’s College. The questionnaire seeks to find out the preference of corporate clients towards the security services being availed of by the companies from the security agencies and how it is stable to satisfy the client’s expectations toward the security services.
All answers will be treated with utmost confidentiality and will be used solely for academic purposes.
Thank you very much for your time and support. Please start with the survey now by clicking on the
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button below.
I Agree
What kind of industry do you fall under?
Financial
Academe
Food and Beverage
Lifestyle/Entertainment
Real Estate
Private Institution
Other (Please specify):
What are the employment terms of your security personnel?
Contractual basis
Direct hires
Other (please specify):
What are the usual problems you have encountered with your security guards?
Negligence of duty
Disrespect towards company employees and guests
Improper Dress Code
Habitual borrowing of money from fellow security personnel resulting to conflict
Being intoxicated while on duty
Other (please specify):
What are the usual problems you encounter from the security personnel?
Salary issues (disputes, delay, discrepancies, etc.)
Deploying incompetent security personnel
Being lax when deploying replacement security personnel
Other (please specify):
What are the incentives do you offer towards efficient security personnel?
Attendance Bonuses
13th month pay
Overtime pay
Christmas Bonus
Other (please specify):
How long is your service arrangement for your security services?
1 month
3 months
6 months
12 months
Other (please specify):
Rank the following security items based on their level of importance.
5 stars as the highest and 1 star as the lowest.
Physical presence
Security equipment
Knowledge of policies
Emergency response
Security process
Which of the following protective items do your hosted security guards carry?
Bomb/drug sniffing dogs
Safety Firearms
Metal detectors
First Aid kits
Stun guns
Flashlights
Security Batons
Handcuffs
Tear gas
Other (please specify):
As a client, how will you rate the importance of the following protective devices? Check the boxed below with
1 being not important at all and 5 being extremely important
.
Not important at all
Not very important
Somewhat important
Very important
Extremely important
Bomb/drug sniffing dogs
Safety firearms
Metal detectors
First Aid Kits
Stun guns
Flashlights
Security Batons
Handcuffs
Tear Guns
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