Improving Lab Productivity

Hello:
You are invited to participate in our survey for the Improving Lab Productivity 6 Sigma project. You will be asked questions about the productivity at Overland Lab. It will take approximately 15 minutes to complete the questionnaire. You were selected to complete this survey because you were identified as a key customer of the lab.

If you have questions at any time about the survey, you may contact Amy Barklage at 314-733-1364.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

How do you currently perceive the lab's productivity?

What components of lab productivity are most important?

What do you need from the lab to be a delighted customer?

What are the most important factors that give you confidence in the productivity of the lab?

What are the lab's strengths and/or weaknesses?