Questions marked with an * are required
 
 
* Welcome to our survey. We appreciate your input and opinions. All individual responses will be held in strict confidence; only aggregate results will be released. Thanks again for your help.

Please maximize your screen for the best view of the survey; also, some scrolling will be necessary within portions of the survey.
 
 
 
* Which one of these cities is closest to your home?
 
Atlanta
 
New York City
 
Minneapolis/St. Paul
 
Wilmington, NC
 
Los Angeles
 
 
* Please indicate your home zip code below.
 
 
How many times during the past 90 days have you visited each of the following shopping locations?
Unaware of this shopping location Have not been 1 times 2 times 3 times 4-6 times 7-9 times 10-12 times 13-15 times More than 15 times
* Target Center
* Longleaf Mall
* Online fashion retail website (such as Amazon, Rue La La, Gilt, Wanelo, etc.)
* Oleander Point
* Jacksonville Mall, Jacksonville NC
* Independence Mall
* Mayfaire Town Center
* Mayfaire Community Center (Harris Teeter, Dick’s Sporting Goods, PetSmart, etc.)
* Cotton Exchange
* Hanover Center
Unaware of this shopping location Have not been 1 times 2 times 3 times 4-6 times 7-9 times 10-12 times 13-15 times More than 15 times
* Coastal Grand Mall, Myrtle Beach SC
* Crabtree Valley Mall, Raleigh, NC
* Oleander Plaza
* Landfall Shopping Center
* University Centre
* Any retail store website (such as Gap, Ann Taylor, H&M, Zappos, Macy's, etc.)
* Lumina Station
* University Commons
 
 
 
* When was your most recent visit to Independence Mall?
 
Within the past two weeks
 
Within the past month
 
Within the past 2 months
 
Within the past 3 months
 
Within the past 6 months
 
Within the past 12 months
 
Longer than one year/have never been
 
Uncertain/unaware of Independence Mall
 
 
 
* Which of the following reasons best describe why you have not visited Independence Mall in the past three months?
 
Doesn’t have enough stores
 
Doesn’t have the restaurants I like
 
Doesn’t have the stores I like
 
Too far from where I live/work
 
Doesn’t have enough restaurants
 
Other reason(s) - Please specify below
 
No opinion/none of the above

 
 
 
* Which of the following changes would most influence you to shop at Independence Mall or shop there more frequently?  Please select all that apply.
 
If the center was more attractive, more welcoming
 
If there were more fast food options
 
If there were more sit-down restaurant options
 
If the stores offered better prices/value
 
The addition of more stores that I like
 
If there were more entertainment options
 
If it was easier to park
 
If there were more community-related events
 
If it were easier to find my way around the center
 
None of the above

 
 
 
* Which of these amenities / features would cause you to shop more often at Independence Mall?  Please select all that apply.
 
Mall App
 
Personal Shopper
 
Outdoor Dining
 
Customer Service Kiosk
 
Mall Gift Card
 
Wi-Fi Lounge
 
Customer Lounge
 
Valet Parking
 
Gym
 
Health Clinic - Minute Clinic (Medac)
 
Mall Rewards
 
None of the above/not applicable/not certain
 
Kids zone

 
 
 
Is there anything else that would cause you to shop more often at Independence Mall?
   
 
 
 
* Which of these Independence Mall shopping pattern statements best describes you?
 
Live fairly close-by and shop at Independence Mall on a somewhat regular basis
 
Live fairly close-by, but tend not to shop very often at Independence Mall
 
Live fairly close-by, but basically never shop at Independence Mall
 
Live at a distance from Independence Mall – will periodically drive for a shopping/dining DAY TRIP to Independence Mall
 
Live at a distance from Independence Mall – do not shop/shop very seldom at Independence Mall
 
Live at a distance from Independence Mall – basically never shop there
 
Uncertain/not sure/not applicable
 
 
 
* How long does it usually take you to travel to Independence Mall from your home?
 
Under 10 minutes
 
40-44 minutes
 
10-14 minutes
 
45-59 minutes
 
15-19 minutes
 
60-89 minutes
 
20-24 minutes
 
90 minutes to less than 2 hours
 
25-29 minutes
 
2 hours to less than 3 hours
 
30-34 minutes
 
3 hours or longer
 
35-39 minutes
 
Do not drive/does not apply
 
 
 
* Which of these stores are you likely to visit during a typical shopping trip to Independence Mall?   Please select all that apply.
 
Belk
 
JCPenney
 
Sears
 
Dillard’s
 
Reeds Jewelers
 
Forever 21
 
Zales
 
Verizon
 
Charlotte Russe
 
Victoria’s Secret
 
American Eagle Outfitters
 
The Loft
 
Justice
 
Vans
 
The Children’s Place
 
The Limited
 
Bath & Body Works
 
Gamestop
 
Crazy 8
 
Footaction
 
Foot Locker
 
Lenscrafters
 
Express
 
Other store(s)/restaurant(s):
 
US Cellular
 
None of the above/not applicable/not certain

 
 
 
* Which one of the following best describes your personal attitude toward fashion and the way you dress?
 
Unconcerned with Fashion
 
Aware of Fashion, but Don't Care
 
Mainstream-Conservative
 
Trendy
 
On the Cutting Edge of Fashion
 
Uncertain
 
 
 
* Approximately how much did you spend in the past 12 months on yourself for apparel, shoes and accessories?
 
Under $500
 
$500 to $749
 
$750 to $999
 
$1,000 to $1,499
 
$1,500 to $1,999
 
$2,000 to $2,499
 
$2,500 to $2,999
 
$3,000 or more
 
Uncertain
 
 
 
* How much did you spend on your most recently purchased pair of jeans?
 
Under $20
 
$20-$29
 
$30-$39
 
$40-$49
 
$50-$74
 
$75-$99
 
$100-$124
 
$125-$149
 
$150-$199
 
$200-$299
 
$300 or more
 
Haven't purchased jeans recently
 
Uncertain
 
 
 
* Based on the following responses, how often would you say you dine at a sit-down restaurant for lunch or dinner?
 
Once a Month or Less
 
2-3 Times a Month
 
Once per Week
 
Twice per Week
 
3-4 Times per Week
 
5-6 Times per Week
 
Daily/Once per Day
 
2 or More Times per Day
 
None/Don't Typically Dine Out
 
Uncertain
 
 
 
* Approximately how much do you spend per month on dining out?
 
Less Than $50
 
$50-$100
 
$101-$150
 
$151-$250
 
$251-$350
 
$351-$500
 
$501-$750
 
$751-$1,000
 
$1,001-$1,500
 
$1,501-$2,000
 
$2,001-$2,500
 
More Than $2,500
 
Uncertain
 
 
 
*

Which of the following types of stores – if added to Independence Mall – would be likely to cause you to shop at the center, or shop there more often?  Select all that apply.


 
Books/toys/games
 
Fitness category
 
Entertainment options
 
Sporting goods
 
Specialty grocer (e.g. Trader Joe's, Whole Foods, etc.)
 
Fast food restaurants
 
Apparel/fashion/shoes/accessories
 
Outdoor sports
 
Gifts
 
Home furnishings/accessories
 
Salon/spa service
 
Hobbies
 
Kitchen store
 
Sit-down restaurants
 
Pet store/pet care
 
None of the above/no opinion
 
Bridal

 
 
 
*

Which of these stores – if added to Independence Mall – would be likely to cause you to shop at the center, or shop there more often? Select all that apply.


 
Anthropology
 
Athleta
 
Top Shop
 
L.L. Bean
 
Under Armour
 
Urban Outfitters
 
Nordstrom
 
Ralph Lauren
 
Versona
 
Zara
 
Marc Jacobs
 
Charming Charlie
 
Bebe
 
Coach
 
Neiman Marcus
 
Nike
 
Zumiez
 
Free People
 
lululemon athletica
 
H&M
 
Levi’s
 
PINK
 
Tilly’s
 
None of the above/no opinion

 
 
 
*

Which of these stores – if added to Independence Mall – would be likely to cause you to shop at the center, or shop there more often? Select all that apply.


 
Build-A-Bear
 
Pottery Barn Kids
 
It’Sugar
 
American Girl
 
Ulta Beauty
 
Disney Store
 
Apple
 
Dunham’s Sports
 
Crate & Barrel
 
Restoration Hardware-RH
 
DSW
 
Cabela’s
 
The Container Store
 
None of the above/no opinion

 
 
 
Are there any other stores or store types that we should consider?
   
 
 
 
*

Thinking now about dining out, which of the following restaurant categories or types of cuisine would be likely to cause you to shop at Independence Mall, or shop there more often?  Select all that apply.


 
Ninety Nine Restaurant & Pub
 
BlackFinn Ameripub
 
Morton’s Steakhouse
 
Chevys Fresh Mex
 
California Pizza Kitchen
 
P.F. Chang’s
 
World of Beer
 
Rock & Brews
 
B.J.’s Restaurant & Brew House
 
Tupelo Honey Cafe
 
Joe’s Crab Shack
 
The Cheesecake Factory
 
Bravo Cucina Italiana
 
Rainforest Café
 
Dave & Buster’s
 
Yard House
 
Cheddar’s
 
Bahama Breeze Island Grill
 
None of the above/no opinion

 
 
 
Are there any other restaurants or eating places we should consider?
   
 
 
 
Your candid feedback is extremely important to us, so is there anything else you would like to tell us about Independence Mall?
   
 
 

Please indicate what means you currently use to receive shopping and/or sales promotion information/special offers.


Currently Rely On Do Not Currently Use Not Sure/Uncertain
* Customer loyalty clubs/programs
* WeChat
* Displays & signage throughout a shopping center
* Text Message
* Web searches like Google
* Emails from stores I have chosen
* Emails from centers/malls I have chosen
* Radio
* Instagram
* Shopping center websites
Currently Rely On Do Not Currently Use Not Sure/Uncertain
* Tourist publications
* Twitter
* Websites like Groupon
* YouTube
* Facebook
* Newspaper(s)
* Mobile/Smart Phone Apps
* Snapchat
* Direct mail to my home
* Television
 
 
Please describe your participation level among the following social media sites.
Currently Using Site Do Not Use Site/Unlikely to Use Not Sure/Uncertain
* YouTube
* Google +
* LinkedIn
* Pinterest
* Facebook
* Twitter
* Groupon
* LivingSocial
* The Super Deal
* Pandora Radio
* Instagram
 
 
 
* THESE LAST FEW QUESTIONS ARE ASKED TO HELP US CATEGORIZE ALL THE INFORMATION YOU HAVE GIVEN US.
 
 
 
* Which category best reflects your employment status?
 
Manager/Proprietor/Technical/Professional
 
Homemaker
 
Clerical/Administrative
 
Laborer/Craftsperson
 
Self-Employed
 
Armed Services
 
High School Student
 
College Student
 
Other Student
 
Retired
 
Not Employed
 
Other
 
 
 
* Which of these categories best describes the highest level of education you have completed?
 
Less Than High School
 
Some High School
 
High School Graduate
 
Vocational/Technical School
 
Some College
 
College Graduate
 
Post College Graduate
 
 
 
* How many children under age 18 live in your household?
 
No Children
 
One Child
 
Two Children
 
Three or More Children
 
 
 
* Which of these categories best describes your background?
 
Caucasian
 
African-American
 
Hispanic/Latino
 
Asian/Pacific Islander
 
Native American
 
Other race
 
 
 
* Which of these categories best describes your age?
 
18-24
 
25-34
 
35-44
 
45-54
 
55-64
 
65-Plus
 
 
 
Which of these categories best describes your total household income before taxes?  (Information provided is confidential.)
 
Under $35,000
 
$35,000-$49,999
 
$50,000-$74,999
 
$75,000-$99,999
 
$100,000-$149,999
 
$150,000-$199,999
 
$200,000-$249,999
 
$250,000 or More
 
 
 
* What is your gender?
 
Male
 
Female