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INDMATEC Customer Satisfaction Survey

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Hello:You are invited to participate in INDMATEC's survey. It will take approximately 4 minutes to complete the questionnaire, and your participation in this study is completely voluntary.
There are no foreseeable risks associated with this project.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate.
Thank you very much for your time and support!
 
 
 
Is our website easy to navigate?
 
1(I strongly agree)
 
2
 
3
 
4
 
5
 
6(I strongly disagree)
 
 
 
Did you get enough information about INDMATEC, our products and our team ?
 
1(I completely agree)
 
2
 
3
 
4
 
5
 
6(I completely disagree)
 
 
 
Were you satisfied with the payment transaction?
 
1(I am very satisfied)
 
2
 
3
 
4
 
5
 
6(I am very unsatisfied)
 
 
 
Was the delivery on time?
 
1(I strongly agree)
 
2
 
3
 
4
 
5
 
6(I strongly disagree)
 
 
 
Was the package in a good condition?
 
1(I am very satisfied)
 
2
 
3
 
4
 
5
 
6(I am very unsatisfied)
 
 
 
Did the product meet your excpectations?
 
1(I am very satisfied)
 
2
 
3
 
4
 
5
 
6(I am very unsatisfied)
 
 
 
Were there any misunderstandings concerning your payment transaction/delivery/product qualities?
 
Yes (If so, please explain below)
 
No
 
 
 
Do you have any feedback for us? (Please describe the type of misunderstanding or why you are not satisfied with our services or add cronstructive criticism!)
   
 
 
 
Were you satisfied with our customer support? Thank you for your support!
 
1(I am very satisfied)
 
2
 
3
 
4
 
5
 
6(I am very unsatisfied)
 
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