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Surveys
2013
July
I
Interdepartmental Survey
Interdepartmental Survey
CLAIMS DEPARTMENT INTERNAL SURVEY
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Hello:
You are invited to participate in our survey. In this survey, all members from different departments will be asked to complete a survey that asks questions about service they get from claims department. Please kindly participate, Thank you.
How satisfied are you with our services?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
Can you rank Claims Department on the following?
Poor
Average
Good
Very Good
Service Standards
Response to queries
Communication
How often does the department initiate communication with you?
Daily
Weekly
Monthly
Quarterly
What changes would you like to see in claims department for easy and fast processes to enhance your satisfaction?
Is there anything that you would like to share with us on your interactions with Claims Department?
To which department do you belong from the list below?
Underwriting
Marketing
Finance
ICT
Credit Control
Other
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