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LEADERSHIP
Strongly Disagree Disagree Agree Strongly Agree
1.My immediate supervisor is an exceptional leader
 
 
WORK LIFE BALANCE
Strongly Disagree Disagree Agree Strongly Agree
1.My immediate supervisor really cares about my well-being.
 
 
PERFORMANCE MANAGEMENT
Strongly Disagree Disagree Agree Strongly Agree
1. My immediate supervisor takes ownership for results, rather than casting blame.
2. My immediate supervisor helps me know what is expected of me.
3. My performance has been evaluated fairly
 
 
GROWTH AND DEVELOPMENT
Strongly Disagree Disagree Agree Strongly Agree
1.My immediate supervisor provides me with timely and helpful feedback.
2.Someone in this company, including my immediate supervisor, has made a personal investment in my growth and development.
 
 
CHANGE MANAGEMENT
Strongly Disagree Disagree Agree Strongly Agree
1.My immediate supervisor does a good job communicating the reasons behind important changes that are made.
2.My immediate supervisor is a champion for changes taking place at Quintiles.
 
 
INNOVATION AND EMPOWERMENT
Strongly Disagree Disagree Agree Strongly Agree
1.My immediate supervisor encourages me to initiate change when I see a better way of doing things.
2.I am encouraged to develop new and better ways of serving customers.
 
 
CUSTOMER SATISFACTION
Strongly Disagree Disagree Agree Strongly Agree
1.My immediate supervisor makes customer service a top priority for our team.
 
 
REWARDS AND RECOGNITION
Strongly Disagree Disagree Agree Strongly Agree
1.My immediate supervisor provides me with recognition or praise for good work.
 
 
COMMUNICATION
Strongly Disagree Disagree Agree Strongly Agree
1.My immediate supervisor effectively communicates Quintiles goals and objectives.
 
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