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  1. Surveys
  2. 2006
  3. September
  4. I
  5. International competitiveness Survey
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The survey investigates the factors that contribute to international competitiveness of Information Technology (Enabled) service providers in India.

The survey provides an executive summary to participants making recommendations on how international competitiveness of offshore service providers can be enhanced.

It may take 20-30 minutes to complete the survey

Full confidentiality is assured.

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
1. 

Section A : Company Demographics - This section helps us understanding your company
 
 
2. 
Where is your company headquartered ?
India U S A U K Other (Please specify)  
 
 
3. 
Where in India are your majority of operations located ?
 
Bangalore-Chennai Cluster (South)
 
Mumbai-Pune Cluster (West)
 
Delhi-Noida-Gurgaon Cluster (North)
 
Hyderabad-Secandrabad Cluster (East)
 
Other ( Please specify)
 
 
 
4. Please select as many as apply
Which one of the followings best describe your business ?
 
We provide specialised, focussed, a few select IT software services
 
We provide majority of IT software services
 
We provide end to end IT softwrae services, One Stop Shop
 
We provide front office, customer interaction ITES-BPO services
 
We provide back office ITES-BPO services
 
Other
 

 
 
5. Please rate the following performance measures of your company for the last 2 years
Fairly above expectation Slightly above expectation As expected Slightly below expectation Fairly Below expectation
Revenue growth
Market share growth
Customer retention
Client base expansion
Overall performsnce
 
 
6. Please provide the following financial information for your company
2003 2005 Next 2 / 3 years
Total revenue (Rupees million)
Export revenue(Rupees million)
Annual market share growth
Annual customer retention rate
Annual client base expansion rate
IT software services share to total revenue
ITES-BPO share to total revenue
Top 3 clients' share to total revenue
 
 
7. Please provide further the following information as to your company
Year of establishment
Year first export revenue earned
Number of full time equivalant employees
 
 
8. 

Section B : Human Resources - An attempt to understand how people contributes to competitiveness
 
Please contact [email protected] if you have any questions regarding this survey.
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