Surveys 2014 March I ISO CUSTOMER SERVICE SURVEY

ISO CUSTOMER SERVICE SURVEY

0%

Exit Survey

How attentive was the Customer Service Agent to your needs?   Extremely attentive   Very attentive   Somewhat attentive   A little attentive   Not at all attentive       How understanding was the Customer Service Agent to your needs?   Extremely understanding   Very understanding   Somewhat understanding   A little understanding   Not at all understanding       How knowledgeable was the Customer Service Agent about the product(s)/service(s) in the center?   Extremely knowledgeable   Very knowledgeable   Somewhat knowledgeable   A little knowledgeable   Not at all knowledgeable       Please rate the cleanliness of the Service Center?   Extremely Clean   Very Clean   Somewhat Clean   A little Clean   Not Clean       Would you recommend our product/ service to other people?   Definitely   Probably   Not sure   Probably not   Definitely not       Overall, please rate the quality of service that you received during this visit.   Very Good   Good   Neutral   Poor   Very Poor       Comments/Suggestions: