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  5. Istobal USA Sales Staff Satisfaction Survey

Istobal USA Sales Staff Satisfaction Survey

Dear customer, on behalf of Istobal USA (IUSA), we want to thank you for buying our products. Your satisfaction is our goal; with that in mind, please help us understand your needs by completing the survey below. Thank you for your time and your business!
 
 
How long have you used Istobal USA Products and Services?
 
0-1 Year
 
2-3 Years
 
4-5 Years
 
5+ Years
 
Other
 
 
 
 
Which of Istobal USA Products and Services do you use? Select all that apply.
 
M'NEX22
 
M'NEX22-H
 
M'NEX24
 
M'SMART
 
Tracer OH1
 
EOR
 
T'Shiner
 
Chemicals
 
Installation
 
Tech Support
 
Other
 

 
 
 
Based on your last order, how satisfied are you with the time it took from the moment you placed the order until it was delivered to your facility?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
Based on your last order, did our Sales Person keep you informed of every step of the Order Process?
 
Yes
 
No
 
Somehow
 
Other
 
 
 
How would you rate Istobal USA on the following attributes?
Well Below Average Below Average Average Above Average Well Above Average
Customer service
Professionalism
Quality of Product
Technical Support
Training
Sales staff
Price
 
 
How satisfied are you with your Istobal USA Sales Person knowledge and professionalism?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How likely are you to continue doing business with the same Istobal USA Sales Person?
Never Again
Not Sure
Neutral
Very Likely
Definitely
 
 
 
How likely are you to continue doing business with Istobal USA?
Never Again
Not Sure
Neutral
Very Likely
Definitely
 
 
 
Do you have any suggestions for improving Istobal USA Sales Services, Marketing, Trade Shows, etc?
   
 
 
 
Additional Comments: (Please list your name and contact information should you want us to contact you about this survey)
   
 
www.istobalusa.com