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Hello,
Welcome to Averda ERP Customer Satisfaction Survey As a valuable client we would like you to participate in this survey. This survey has been specifically devised to obtain feedback in terms of your opinion and working relationship with ERP team in a confidential manner. There is no right or wrong answer to any of the questions, please give a frank feedback. We would like to take this opportunity to thank you in advance for your time and feedback.
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IMPLEMENTOR
The implementation was conducted within the stipulated time.
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IMPLEMENTOR
The implementor was able to articulate the concepts clearly and properly and managed the project smoothly
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POST GO-LIVE SUPPORT
The support after the go live of the module was prompt and the support team was capable and efficient in providing the support
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APPLICATION
The application implemented covered all the necessary requirements of the business
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APPLICATION
The application is user friendly and the performance is within expectations
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BUSINESS BENEFITS
The process after implementing the system has improved significantly reducing manual work and providing accurate and reliable data
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REPORTING
The system provides fast and adequate reports for analysis and decision making on a timely basis
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USER TRAINING
The user was thoroughly trained on the topic, provided sufficient training materials and was approachable and provided answers to any questions raised by the user
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USER TRAINING
The user would recommend this module to be rolled out in other business units
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