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Surveys
2010
October
I
IT Department 2010
IT Department 2010
0%
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Overall, how satisfied are you with the computing environment offered by Canyon Pipe & Supply/ Phoenix Wholesale during the past year?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very
Satisfied
Which program would you consider most important to your work?
Eclipse
Email
Internet
Word
Excel
Which program would you consider
second
most important to your work?
Eclipse
Email
Internet
Word
Excel
Overall, how satisfied were you with your most important programs 3 months ago?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
Overall, how satisfied are you
today
with your most important programs’ performance?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
How satisfied are you with IT Department staff courtesy and helpfulness?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
How satisfied are you with IT Department staff knowledge and ability of computer services?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
On average, how long does the IT Department take to address your IT concerns/problems?
Less than 2 hours
2 to 4 hours
4 to 8 hours
Over 2 business Days
Over 5 Business Days
How do you prefer to contact the IT Department?
Eclipse Message
Email
Phone Call
Other
Overall, how satisfied are you with the IT Department?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
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