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Surveys
2016
November
J
Johnnie's Beef Customer Satisfaction
Johnnie's Beef Customer Satisfaction
0%
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How often do you eat at Johnnie's?
few times a week
few times a month
rarely
once a week
never
What is your overall satisfaction with our food?
Satisfied
Extremely satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Extremely dissatisfied
How satisfied are you with the following:
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Value
Overall quality
Purchase experience
Food flavor
How satisfied were you with Johnnie's tech-factors?
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
Payment Methods
Lack of Website
Lack of an App
Minimal Advertisements
Please rank (1-3) the following in order of interest: What would you like to see improved at Johnnie's Beef?
Use of credit card
-- Select --
1
2
3
Larger eating area
-- Select --
1
2
3
More technological cooperation with customers
-- Select --
1
2
3
Overall, how satisfied or dissatisfied with our company?
Very satisfied
Somewhat Satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
How long have you been a customer of our company?
First time customer
Less than 6 months
6 months-a year
1-2 years
3>years
How likely are you to purchase at Johnnie's again?
Very likely
Likely
Not so likely
Not at all likely
How likely are you to recommend Johnnie's to a friend?
Very likely
Likely
Somewhat Likely
Unlikely
Very unlikely
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