JustBeLive Brand Perception Survey

How long have you been a customer? Choose one.

Less than 6 months

6 months to less than a year

1 year to less than 2 years 

2 years to less than 5 years

5 or more years

When you hear our company’s name, what main idea comes to mind (something we stand for)? Please be specific.

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What is it that makes us unique from our competitors? Please be specific.

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Compared with our competitors, where do we rank? Circle one.

Much worse than competitors

Somewhat worse than competitors

The same as competitors

Somewhat better than competitors

Much better than competitors

Is there an unaddressed need that we should focus on? Choose one.

Yes, please explain __________________________________________________________________

No

How satisfied are you with the quality of service you've received from any music, clothing, or concert retailer? Choose one.

What could we do in the future to improve your satisfaction with JustBeLive? Please be specific.

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What four (4) words from the following list would you use to describe JustBeLive? Choose FOUR only.

Gender — Choose one.

Female

Male

Please indicate your age.

Under 18 years old

19 – 24 years old

25 – 34 years old

35 – 44 years old

45 – 54 years old

55 – 64 years old

65 – 74 years old