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EMS&OEM Group 60-day Post Launch Readiness Review



The HES K200 Cabinet Lock has officially been launched and in the market for 60 days. As part of our Gateway 5 Process we would like to gather input on your experience related to this product launch.

You have been identified by the Project Management team as someone with valuable insight into the planning and launch of this product. Please be honest in your assessment – all feedback will be kept anonymous. We can only get better if we can spot gaps in the process.

 
 
 
Please check the department area in which you work:
 
Configuration Management
 
Customer/Technical Support
 
Marketing
 
New Product Development/R&D
 
Operations/Production
 
Product Management
 
Purchasing
 
Sales
 
 
Please rate the inputs provided to you (information, instructions, materials, documents etc.) that were needed for you to successfully do your job. There may be items in which you have no opinion or knowledge or that weren’t completed by conscious choice, and that is fine – please select ‘can’t comment’. Only provide feedback on items in which you feel you are qualified.
Not Done Incomplete Bare Minimum Sufficient Robust/Confident Can't Comment
Drawings & Diagrams
SKUs
Pricing
Scoped accessories
Part level revisions
Labor standards
 
 
Please rate the inputs provided to you (information, instructions, materials, documents etc.) that were needed for you to successfully do your job. There may be items in which you have no opinion or knowledge or that weren’t completed by conscious choice, and that is fine – please select ‘can’t comment’. Only provide feedback on items in which you feel you are qualified.
Not Done Incomplete Bare Minimum Sufficient Robust/Confident Can't Comment
Product detail
Product process (how to order, etc.)
Product literature
Training
Sample/Demo unit
 
 
Please rate the inputs provided to you (information, instructions, materials, documents etc.) that were needed for you to successfully do your job. There may be items in which you have no opinion or knowledge or that weren’t completed by conscious choice, and that is fine – please select ‘can’t comment’. Only provide feedback on items in which you feel you are qualified.
Not Done Incomplete Bare Minimum Sufficient Robust/Confident Can't Comment
Product positioning/Value proposition
Ancillary photos/Videos
In market advertising/PR
Trade show readiness
 
 
Please rate the inputs provided to you (information, instructions, materials, documents etc.) that were needed for you to successfully do your job. There may be items in which you have no opinion or knowledge or that weren’t completed by conscious choice, and that is fine – please select ‘can’t comment’. Only provide feedback on items in which you feel you are qualified.
Not Done Incomplete Bare Minimum Sufficient Robust/Confident Can't Comment
Master Specification
Alpha/Engineering testing
Proto-type/Regulatory testing
Pre-launch customer beta testing
Post-launch field function testing
 
 
Please rate the inputs provided to you (information, instructions, materials, documents etc.) that were needed for you to successfully do your job. There may be items in which you have no opinion or knowledge or that weren’t completed by conscious choice, and that is fine – please select ‘can’t comment’. Only provide feedback on items in which you feel you are qualified.
Not Done Incomplete Bare Minimum Sufficient Robust/Confident Can't Comment
Parts receiving/Wholesale
Work instructions/Standards
Line readiness
PFMEA/Process map
Pilot Build Checklist
Engineering Build Checklist
Quality Safe Launch
Material flow (replenishment)
 
 
Please rate the inputs provided to you (information, instructions, materials, documents etc.) that were needed for you to successfully do your job. There may be items in which you have no opinion or knowledge or that weren’t completed by conscious choice - please select 'can't comment.' Only provide feedback on items in which you feel you are qualified.
Not Done Incomplete Bare Minimum Sufficient Robust/Confident Can't Comment
(RBC) Rough business case
BOM working document
Final BOM cost
Transition checklist
VA/VE planning
 
 
Please rate the inputs provided to you (information, instructions, materials, documents etc.) that were needed for you to successfully do your job. There may be items in which you have no opinion or knowledge or that weren’t completed by conscious choice, and that is fine – please select ‘can’t comment’. Only provide feedback on items in which you feel you are qualified.
Not Done Incomplete Bare Minimum Sufficient Robust/Confident Can't Comment
Sales promotions/Programs
Sales literature
Demo units
Online resources
Training
 
 
 
On a scale of 1 to 10, where 1 is not at all effective and 10 is extremely effective, please rate how effective you feel the overall internal team was in preparing this product for launch.
 
1 Not at all Effective
 
2
 
3
 
4
 
5
 
6
 
7
 
8
 
9
 
10 Extremely Effective
 
 
 
If you could make one suggestion or describe a ‘lesson learned’ to the team regarding this project, what would it be?