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Please rate the following from 1-5, on a scale one is not satisfied at all, 3 is neutral. and five is extremely satisfied. Select N/A is the option is not applicable to your experience.
1 2 3 4 5 N/A
Website layout
Ease of ordering process
Item selection
Availability of services
Information available about services
 
 
Select one service that you would use again:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Web form
FAQ Page
Knowledge base
Web forum
Customer service hotline
 
 
 
Which service helped you the most?
 
Web form
 
FAQ Page
 
Knowledge base
 
Web forum
 
Customer service hotline
 
 
 
Please list any suggestions or comments below:
   
 
 
 
How often would you like to receive surveys through e-mail or other options?
 
Daily
 
More than once a week
 
Weekly
 
More than once a month
 
Monthly
 
 
 
Have you experienced any problems with our services?
 
Yes
 
No
 
I don't remember
 
 
 
If you experienced a problem, please describe any details here: