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  1. Surveys
  2. 2016
  3. January
  4. K
  5. Kalamunda Home Maintenance
0%
Questions marked with a * are required Exit Survey
 
 
* How long have you been purchasing our services
 
Less than 6 months
 
6 months to a year
 
1 year to 3 years
 
3 to 5 tears
 
 
 
How often do you use our services
 
weekly
 
monthly
 
quarterly
 
annually
 
 
 
* How did you find out about our services
 
Recommended by some-one
 
By mail
 
Public notice boards
 
Internet
 
Newspaper advertisement
 
 
 
* Are you likely to keep using our services
 
very likely
 
somewhat likely
 
unsure
 
unlikely
 
never
 
 
 
* How would you rate your overall satisfaction with us
 
Highly satisfied
 
Somewhat satisfied
 
Neutral
 
Somewhat dissatisfied
 
Highly dissatisfied
 
 
How do you rate our following attributes
well below average below average average above average well above average
* Customer service experience
* On-time delivery
* Professionalism
 
 
 
* How do we rate in comparison to other companies that offer the same service
 
Much higher
 
Somewhat higher
 
Same
 
Somewhat lower
 
Much Lower

 
 
 
* How likely are you to continue to use our services
 
Very likely
 
Somewhat likely
 
Neutral
 
Somewhat unlikely
 
Very unlikely

 
 
 
* Have you recommended us to others
 
No never recommended
 
Have recommended once or twice
 
Have recommended several times

 
 
 
Do you have suggestions for improvement