1. Surveys
  2. 2017
  3. June
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  5. KELOLAND MEDIA GROUP CLIENT SURVEY-2017

KELOLAND MEDIA GROUP CLIENT SURVEY-2017

As the General Manager of KELOLAND Media Group, I want to thank you for giving us the opportunity to serve you. Please help us serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations in the future.
Sincerely,
Jay Huizenga
Vice President and General Manager
0%
Exit Survey
 
 
What marketing tools do you use with our company?  Choose one.
 
Television
 
Digital Media
 
Both
 
 
 
Please rate the quality of service you receive.
 
Superior
 
Very Satisfactory
 
About Average
 
Somewhat Unsatisfactory
 
Very Poor
 
 
Please rate your satisfaction on these attributes of our business?
Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
Customer Service
Quality of Marketing Options
Sales Representatives
Sales Management
Price
Creative Services
 
 
Comments/Suggestions:
   
 
 
 
Please rank the importance of the following attributes when choosing to do business with us with 1 being the most important.
Customer Service
Quality of Marketing Options
Sales Representatives
Sales Management
Price
Creative Services
Community Involvement by the Station
 
 
How satisfied are you in your dealings with our company as a business partner?
Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
 
 
 
Comments/Suggestions:
   
 
 
How satisfied are you with the way we conduct business?
Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
 
 
 
Comments/Suggestions:
   
 
 
How satisfied are you with the accessibility of our sales representatives?
Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
 
 
 
Comments/Suggestions:
   
 
 
How satisfied are you with the personal commitment of our sales representatives?
Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
 
 
 
Comments/Suggestions:
   
 
 
How satisfied are you with the commitment of our company's management to assist you?
Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
 
 
 
Comments/Suggestions:
   
 
 
How likely is it that you would recommend us to a business colleague?
Very Likely Somewhat Likely Neutral Somewhat Unlikely Very Unlikely
 
 
 
Comments/Suggestions:
   
 
 
How likely are you to continue doing business with us?
Very Likely Somewhat Likely Neutral Somewhat Unlikely Very Unlikely
 
 
 
Comments/Suggestions:
   
 
 
How would you rate your overall satisfaction with us?
Very Satisfied Somewhat Satisfied Neutral Somewhat Dissatisfied Very Dissatisfied
 
 
 
Comments/Suggestions:
   
 
 
 
If you would like to share any additional comments or experiences about our company, please enter them below.