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Exit Survey
 
 
Dear' KBN-er',

You are invited to participate in our survey. It should take approximately 5 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. However, in the interests of KBN serving you better, it is very important for us to learn your opinions.

Your survey responses will be strictly confidential. If you have questions at any time about the survey or the procedures, you may contact Jennie Glover by email on [email protected]. Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.

 
 
 
Gender
 
Male
 
Female
 
 
 
Age Category
 
18 - 29
 
30- 39
 
40 - 49
 
50 - 59
 
60 or older
 
 
 
What category best describes your company or organization?
 
Retail
 
Manufacturing
 
Services
 
Non-Profit or NGO
 
Other
 
 
 
 
What is your position? Please select the one closest to your current position:
 
Business Owner
 
Senior Management
 
Middle Management
 
Sales/Marketing
 
Administrative/Clerical
 
Other
 
 
 
 
How many people does your company or organization employ?
 
1
 
2 - 10
 
10 - 30
 
30 - 50
 
50 - 100
 
100 - 200
 
200 plus
 
 
 
Relevant to total household income is your business the
 
Primary Source
 
Equivalent Source
 
Secondary Source
 
 
 
Where do you live?
 
Upper Highway
 
Northern Durban Suburbs
 
Southern Durban Suburbs
 
Berea/Morningside
 
Pietermaritzburg
 
Midlands
 
Other
 
 
 
 
Which of the following is the most important to you when referring business to others?
 
Using their product first myself
 
Knowing a person's level of competency
 
Knowing a person's success
 
Knowing a person's character
 
Other
 
 
 
 
What types of credit cards do you have (Select all that apply)?
 
Visa
 
Mastercard
 
American Express
 
Discover
 
Diners Club