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  2. 2013
  3. December
  4. K
  5. Kingswood Customer Satisfaction
0%
Exit Survey
 
 
How often do you visit Kingswood Service Station?
 
Daily
 
Twice Weekly
 
Weekly
 
Monthly
 
 
 
What did you purchase on your last visit?
 
Fuel
 
Car wash
 
Cigarettes or tobacco and related items
 
Lottery or scratchcards
 
Alcohol
 
Milk or bread
 
Other beverages or groceries

 
 
 
Did you use a Tesco clubcard?
 
Yes
 
No
 
 
 
We're you asked if you had any fuel?
 
Yes
 
No
 
 
 
What day of the week did you last visit?
 
Monday
 
Tuesday
 
Wednesday
 
Thursday
 
Friday
 
Saturday
 
Sunday
 
 
 
What time of day did you last visit?
 
6am - 11am
 
11am -3pm
 
3pm - 7pm
 
7pm - 11pm
 
11pm - 6am
 
 
 
What was the name of the cashier that served you?
 
Will
 
Wendy
 
Jess
 
Robert
 
Mark
 
Natalie
 
Hayley
 
Luke
 
Gareth
 
I don't know
 
 
 
How satisfied were you with the friendliness of the cashier?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
 
 
 
How long did you have to queue at the till point?
 
Less than 1 minute
 
Up to 2 minutes
 
Up to 3 minutes
 
Up to 4 minutes
 
More than 4 minutes
 
 
 
How satisfied were you with the cleanliness of the forecourt?
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied