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This questionnaire is designed to understand in-depth the way information and knowledge circulate within the organization.
Throughout the questionnaire we use a series of broad terms that can be described as follows: the term "organization" is used to refer to PMI overall. The term "Knowledge sharing tools" or "Knowledge sharing platform" is used to refer to the current online platforms - JAM, OnePlace and Workpoint (WP). "Information" refers to any kind of tangible knowledge (e.g. documents, data, methodologies, brand news, organizational changes, etc.).
Knowledge management refers to the process of consciously and comprehensively gathering, organizing and sharing knowledge within the organization, in terms of resources, documents, and people skills. |
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* In which region are you based? |
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Please rate the following statements according to your level of satisfaction overall.
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* Please select the Knowledge sharing tool(s) you use or have been using? (multiple answers possible) |
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Please rate the overall quality (content, user experience, usability, etc.) of the Knowledge sharing platform you use or have been using.
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Please rate the overall quality (content, user experience, usability, etc.) of the Knowledge sharing platform you use or have been using.
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Please rate the overall quality (content, user experience, usability, etc.) of the Knowledge sharing platform you use or have been using.
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For each source you use, please select the kind of information you are most likely to be looking for while seeking information on a project basis.                          
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* Please select the Knowledge sharing tool you use the most to seek information. (one answer possible. If you haven't used any of the knowledge sharing tools please select "none" to continue) |
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Please rate the extent to which you agree or disagree with the following statements about the JAM platform.
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Please rate the extent to which you agree or disagree with the following statements about the OnePlace platform.                      
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Please rate the extent to which you agree or disagree with the following statements about the Workpoint platform.
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For each source you use, please select the kind of information you are most likely to be looking for when you want to keep track with what is happening within the organization.
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Please rate the extent to which you agree or disagree with the following statements about how well informed you feel about on-going projects and hot topics within the organization.
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Please rate the extent to which you agree or disagree with the following statements about your personal preferences regarding connecting with colleagues and using the knowledge sharing tools.
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* Please select the Knowledge sharing tool you use the most to seek inspiration. (one answer possible. If you haven't used any of the knowledge sharing tools please select "none" to continue) |
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Please rate the extent to which you agree or disagree with the followings statements about how inspiring the information available is within the JAM platform.
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Please rate the extent to which you agree or disagree with the followings statements about how inspiring the information available is within the OnePlace platform.
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Please rate the extent to which you agree or disagree with the followings statements about how inspiring the information available is within the Workpoint platform.
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Please rate the extent to which you agree or disagree with the following statements about the way you collaborate within the organization.                                 
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* On average, how much time does it take you to get the relevant knowledge document you are looking for within your team/cluster? (one possible answer) |
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Please rate the extent to which you agree or disagree with the following statements about how you perceive sharing information within the organization.
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* Please select the Knowledge sharing tool you use the most to share information. (one answer possible. If you haven't used any of the knowledge sharing tools please select "none" to continue) |
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* On average, at what frequency do you currently access the JAM platform? |
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Please rate the extent to which you agree or disagree with the following statements about the JAM platform.
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| * Please state two reasons why you do not use JAM more frequently. | | |
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OnePlace usage & knowledge |
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* On average, at what frequency do you currently access the OnePlace platform? |
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Please rate the extent to which you agree or disagree with the following statements about the OnePlace platform.
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| * Please state two reasons why you do not use OnePlace more frequently. | | |
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Workpoint usage & knowledge |
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* On average, at what frequency do you currently access the Workpoint platform? |
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Please rate the extent to which you agree or disagree with the following statements about the Workpoint platform.
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| * Please state two reasons why you do not use Workpoint more frequently. | | |
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Culture of Knowledge sharing culture |
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* Please select the statement that you believe best describes your organization culture? (one answer possible) |
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* What do you think of existing policies and procedures of knowledge management? (one answer possible) |
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Knowledge sharing barriers |
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* Do you believe there is a fundamental problem – or an area that could be further improved – with knowledge sharing within the organization? |
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* Where do you think the problem lies? Multiple answers possible |
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* Please select the main reasons you believe lie at the individual level. (multiple answers possible) |
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* Please select the main reasons you believe lie at the organizational level. (multiple answers possible) |
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* Please select the main reasons you believe lie at the technological level. (multiple answers possible) |
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* Please select three factors you believe act as the main barrier to knowledge sharing within the organization? |
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* What do you think are the problems related to knowledge retention? (multiple answers possible) |
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Improving Knowledge management |
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Please rate the extent to which you agree or disagree with the following statements.
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* Please select the three qualities you believe might best improve the current Knowledge sharing tools. |
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| Are there any features in the current knowledge sharing platforms that need to be removed or added? Anything that needs to be updated? | | |
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| Are there any other comments you would like to share? | | |
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