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Dear Friend,
Thank you for offering to share your experience with us. We are totally committed to learn and get better at what we do. We ask that you are completely honest with us so we can really understand how we need to improve, to deliver an amazing experience.
If you cannot answer the questions clearly with "Yes" or "No", kindly choose "Other" and let us know what happened in the comment section.
Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
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| * When did you visit our store? |
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| Month | Day | Year | | | | |
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| * Do you remember the name of your server? | | |
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| * In which restaurant were you seated? |
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| * When calling to book a table, was our staff friendly, professional and able to answer all your requests? |
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Please share with us how your booking was managed and how we can improve. |
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| * Did you feel welcomed when entering the restaurant? |
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Please share with us how you were welcomed and how we can improve. |
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| * Was every dish delicious and meet your expectations? |
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Please share with us about the food that visit and how we can improve. |
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| * Was your first order taken within 5 minutes and did your first food order arrive within 15 minutes? |
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Please share with us how speedy our service and kitchen were and how we can improve. |
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| * If you had a question about our product, was your question answered to your satisfaction? |
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Please share with us how your questions were handled and how we can improve. |
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| * Was the service attentive, professional and from the heart? |
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Please share with us how you were served and how we can improve. |
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| * Did you enjoy Kush’s ambience and our team? |
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Please share with us how the space and us made you feel and how we can improve. |
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| * Did we try to make any extra wish possible for you? |
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Please share with us how we dealt with your extra needs and how we can improve. |
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* Did somebody from our team ask you the following questions just after you started eating?
- How is your food?
- Has everything been served?
- Do you need anything else right now? |
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Please share with us about our efforts to ensure you enjoy your time with us and how we can improve. |
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| * When leaving Kush, did somebody thank you and say good bye? |
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Please share with us how you were sent off and how we can improve. |
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| * Will you recommend us to your friends? |
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Please share with us what we need to improve on to get introduced to your favorite people. |
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| * Is there anything else you would like to share with us to help us serve you better in the future? |
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Do you have any ideas for us to improve our brand overall? |
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| Please give us your bank details for reimbursement by the beginning of next month.
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| How much was the total bill? | | |
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