Learner Feedback Survey – Week 4

The Solveway team take pride in their work and are always looking for ways to improve the service we provide. We would be very grateful if you could take a few moments to give us your feedback on your experience so far.

* First Name :
* Last Name :
* Email Address :

How satisfied are you with the following:

	Very Unsatisfied	Unsatisfied	Neutral	Satisfied	Very Satisfied
Initial information, advice and guidance about the apprenticeship

Initial assessment to identify any areas you may need extra support

Support from the Solveway team in sourcing your employment

Support from the Solveway team in preparing you for your job

Selecting qualifications and units that suit your interests and job role

Level of communication between yourself and Solveway

Professionalism of Solveway staff

Overall efficiency dealing with any issues you may have

Advice and feedback from reviews

Support from your employer

Training & assessment is provided in a flexible way to meet your needs

Training provided has been useful in your job role

Overall quality of training

Overall quality of workplace assessment including feedback

Where can you find further information about the apprenticeship including Solveway’s policies (such as Safeguarding, Equality & Diversity, IAG, H&S, etc)?

Do you require any additional support that isn’t currently provided?

	Yes	No
Do you require any additional support that isn’t currently provided?

Would you feel comfortable speaking to Solveway if you had any questions or concerns about the programme?

Would you recommend our service to others?

Are there any other comments you wish to make? How could we improve our service?