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Surveys
2008
October
L
Legal Aid
Legal Aid
Legal Aid Society Client Satisfaction Survey
0%
Advocate:
Case Type:
Were you able to reach the Legal Aid Society without a lenghty hold on the telephone?
Yes
No
Very Satisfied
Satisfied
Dissatisfied
Are you satisfied with how the intake person explained to you the process of accepting cases and waht would happen to your request?
How satisfied are you with the person who provided legal assistance?
Are you satisfied with how the progress of your case was explained to you?
Are you satisfied with the attorney/paralegal's courtesy and professionalism?
Are you satisfied with the outcome of your case?
Yes
No
Not Sure
Were your choices explained clearly and were you given enough information to make decisions in your case?
Do you feel you were treated with dignity and respect by the staff?
If you had another legal problem, would you call the Legal Aid Society again?
Do you have any suggestions for improving the services of the legal aid program?
Please contact
[email protected]
if you have any questions regarding this survey.
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