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2016
November
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Locus: Technical Support Evaluation Survey Templat
Locus: Technical Support Evaluation Survey Templat
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Thank you for taking the time to complete our Customer Support Satisfaction Survey. We appreciate your honest feedback. Please answer all of the following questions and click on the "Submit Survey" button when you are done.
*
Emerson College supports honest two-way communication between Mangers and Employees
Strongly Disagree
Disagree
Agree
Strongly Agree
Do you consider the problem resolved?
Yes
No
Was your question or issue resolved the first time you contacted technical support?
Yes
No
How satisfied are you with this particular phone support experience?
Did you attempt to use our online support web site before making this call?
Yes
No
If yes, how satisfied were you overall with this online support experience?
How satisfied are you with our technical support in general?
We sincerely appreciate any comments or suggestions you have. This will help us improve our service in the future.
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