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  1. Surveys
  2. 2011
  3. October
  4. L
  5. Logistics Company Questionaire
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Hello:
You are invited to participate in our Logistics survey. It will take approximately 10-20 minutes to complete the questionnaire.

Your participation in this study is completely voluntary. There are no foreseeable risks associated with this project. However, if you feel uncomfortable answering any questions, you can withdraw from the survey at any point. It is very important for us to learn your opinions.

Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Tomomi Ueki at 519-829-4621 or [email protected].

Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
How do you rate following while doing business with Sleeman/Sapporo USA?
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied N/A
Interaction/Communication
Comfort with Our timing of Order release
Comfort with Our Urgent Requests
Ease of communicating issues
 
 
 
Please indicate if you have any specific issues of interaction/communication with Sleeman/Sapporo USA you would like to address.
   
 
 
Please let us know about the experience with Sleeman's warehouse at the time of picking up the load:
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Ease of Communicating with warehouse crew
Quality of Warehouse Loading Process
Timeliness of Warehouse Loading Process
Ease of Facility Access
 
 
 
Please let us know if you have anything you would like to mention regarding Sleeman's warehouse/operation.
   
 
 
How do you rate the distributors':
Very Unsatisfied Unsatisfied Neutral Satisfied Very Satisfied
Ease of Communication for appointment
Ease of Communication at emergency/urgent request
Flexibility of appointment change
 
 
 
If you have any issues and/or concerns about specific distributors or distributors in general, please let us know.
   
 
 
 
Please indicate the overall rating for Sleeman/Sapporo between 0 and 100. (0 being unacceptable, 100 being excellent)
   
 
 
 
Please let us know if you have any ideas to improve relationship between you and Sleeman/Sapporo USA.
   
 
 
 
If you have anything you would like to mention other than indicated, please let us know here:
   
 
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