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Surveys
2014
March
M
Magic Bus Customer Satisfaction
Magic Bus Customer Satisfaction
0%
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Dear Intrepid Traveler,
You are invited to participate in our survey about your experience aboard the Magic Bus. It will take approximately 2-3 minutes to complete the questionnaire.
Your participation in this study is completely voluntary. As a small local business, it is very important for us to learn your opinions so we can continue to provide the best experience possible for our guests.
Your survey responses will be strictly confidential and data from this research will be reported only in the aggregate. Your information will be coded and will remain confidential. If you have questions at any time about the survey or the procedures, you may contact Gabriel DeRita at 1-855-969-6244 or by email at the email address specified below.
Thank you very much for your time and support. Please start with the survey now by clicking on the
Continue
button below.
How would you rate your overall level of satisfaction with us?
Highly dissatisfied
Somewhat dissatisfied
Neutral
Somewhat satisfied
Highly satisfied
Comment:
Where did you hear about us? Select all that apply.
A friend or family member told me about you
A hotel recommended you
I picked up a brochure
I found it online
I saw it in a magazine
I heard it on the radio
Other
How much information did you learn from the tour?
I learned absolutely nothing
I expected to learn more, but I learned some
I thought it was more entertaining than informative
I learned a lot of interesting facts and history
Comment:
Who was your tour guide?
{Gaia}
{Treeflower}
{Artemis}
Please rate the following aspects of your experience in booking and taking the tour.
Highly dissatisfied
Somewhat dissatisfied
Neutral
Somewhat satisfied
Highly satisfied
Your tour guide
Experience with website/booking process
Entertainment value of the tour
How likely is it that you would recommend us to a friend or colleague?
Very unlikely
Somewhat unlikely
Neutral
Somewhat likely
Very likely
Would you tour with us again?
Yes, I will tour again this year
Yes, I will tour again in the next few years
Yes, I will tour next time I have friends/family in town
No, I do not want to tour with you again
Comment:
Was your tour on a weekend or a weekday?
Weekday
Weekend
Please share any suggestions for improvement.
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