This free survey is powered by
  1. Surveys
  2. 2013
  3. July
  4. M
  5. Malaysia Online Banking
0%
Exit Survey
 
 
Thank you to participate in my survey about the top 3 local banks in Malaysia.
Your participation in this study is completely voluntary.
Your survey responses will be strictly confidential.


Thank you very much for your time and support. Please start with the survey now by clicking on the Continue button below.
 
 
 
What is your gender?
 
Male
 
Female
 
 
 
What is your age?
 
<26
 
26-30
 
31-40
 
41-49
 
>50
 
 
 
What is your education level?
 
SPM/STPM
 
Diploma
 
Degree
 
Master or higher
 
 
 
Choose the internet banking services that you are currently using.
 
www.maybank2u.com.my
 
www.cimbclicks.com.my
 
www.pbebank.com
 
 
Product Revision. How satisfied are you with the following:
0 = Very Dissatisfied
10 = Very Satisfied
0 1 2 3 4 5 6 7 8 9 10
Problem reported about the website were responded/solved in timely manner.
The website provide some personalized service.
The website provide a correct list of functions.
 
 
Product Operation. How satisfied are you with the following:
0 = Very Dissatisfied
10 = Very Satisfied
0 1 2 3 4 5 6 7 8 9 10
The menu selection mode, contents or search bar of the website could enable to obtain information needed.
Services of the website could be provided to in a proper and timely way.
Pages of the website could be opened quickly.
The website could ensure the security of my personal privacy and all information.
The menu selection mode, contents or search bar of the website could enable to obtain information easily
 
 
Product Transition. How satisfied are you with the following:
0 = Very Dissatisfied
10 = Very Satisfied
0 1 2 3 4 5 6 7 8 9 10
The website is accessible from any version of system, eg. Windows 7, Windows 8 etc.
The website is attractive.
Have you make any purchase from internet which is payable through the website?